QUESTIONS
1) Is it secure to shop on the e.l.f. website?
2) What methods of payment does e.l.f. accept?
3) Is e.l.f. for real?
4) Are the product sample sizes of full size?
5) Do you test on animals?
6) Where can I find out the ingredients listing for each product?
7) How do I benefit from signing up to your newsletter?
ANSWERS
1) |
Yes, all credit card transactions are very secure. All on-line orders are encrypted and sent through our secure server, Protx, using the approved Industry standard technology – usually referred to as SSL (128 bit encryption) to prevent information from being intercepted.
Protx has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). They adhere to the most stringent levels of fraud screening, ensuring that your details remain secure throughout the transaction process.
To check the security of your connection, view the lower corner of your browser window as you place your order. If you see a closed padlock (this may also appear on the right hand side of the address bar) or an unbroken key (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from http to https.
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2) |
We accept Paypal, cash on delivery (COD) and cheque payments. Delivery is made after the bank has cleared the cheque. |
3) |
Yes, e.l.f. started in New York, 2004, and has since taken America by storm offering great quality at a great price - no strings attached. |
4) |
All products are full sized just like any other cosmetic company around. Comparable to Revlon, Cover Girl, Clinique, Stila etc. |
5) |
No....e.l.f. does not test any of its products on animals or ask anyone to do so on its behalf. e.l.f. has been conferred the PETA award (People for the Ethical Treatment of Animals). |
6) |
In compliance with Singapore HSA regulations, each e.l.f. cosmetic product has its full ingredients listing printed on the back of the outer product packaging. If you have a query about what ingredients are in a specific product before you make a purchase, please contact us and we will be happy to provide you with the details.All our formulations have been independently assessed and conform to Singapore HSA. Note that the Singapore HSA has very tight and very stringent regulations on safety of cosmetics. And all products on e.l.f. website have been tested and approved by HSA. |
7) |
Our newsletters will keep you updated on new products and trends, pro-artist tips and looks, exclusive subscriber offers, and special promotions. |
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